Lost phone: what to do first

Start with a calm search and the official device-finding service. If the device cannot be found promptly, protect its screen, accounts and mobile service.

What to do

First, check

Retrace the last safe places and try a sound through your linked account.

Then

Mark the phone as lost or secure it, then contact your carrier if the SIM or number may be exposed.

If it’s not that simple

When the first search did not find it

  1. Retrace safely

    Check likely places and the linked finding service.

  2. Protect access

    Use available lost/lock actions and consider exposed account or line access.

  3. Keep a record

    Save relevant device identifiers and evidence for authorised carrier/reporting channels.

Block a lost phone with your carrier

Good to know

A lost-device map may update later; avoid relying on one stale point.

Official source

Apple Support · locate a lost device